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06 MAR 2020

Fieracavalli 2019

Coronavirus: Preventive measures taken by Veronafiere

Safety Instructions

Veronafiere's top priority is the safety and health of exhibitors, visitors, employees and collaborators.

For this reason, Veronafiere is carefully monitoring developments as regards the COVID-19 virus, following the prevention guidelines issued by the Ministry of Health, the indications envisaged in the Ordinance issued by the Ministry of Health in agreement with the Veneto Region and related application clarifications.


In compliance with these guidelines, Veronafiere hereby advises all exhibitors, visitors, employees and collaborators to:

  • Wash your hands frequently and thoroughly with soap and water.
  • Use an alcohol-based disinfectant for your hands if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are ill or affected
  • Stay at home when you are affected or ill.
  • Always use disposable tissues. Cover coughs and/or sneeze into a tissue.
  • Clean and disinfect frequently touched objects and surfaces.

Veronafiere has installed dispensers with a water-alcohol solution based disinfectant for washing hands in all workplaces, bathrooms, corridors, common areas and reception areas which we invite you to use frequently. Dispensers have also been installed at various points throughout the Exhibition Centre. Close attention to the hygiene of your hands is an essential aspect for all preventive action. Hand hygiene is easy to ensure and consequently a key element in preventing infection.


Veronafiere, in relation to these preventive measures and in agreement with the companies providing cleaning services, has upgraded cleaning activities and increased the frequency of all individual activities scheduled, with special sanitization procedures in all settings. In this regard, in its efforts to ensure the protection of the health of exhibitors, visitors, employees and collaborators, Veronafiere has implemented daily environmental sanitation procedures using ozone performed at night in all offices, common areas and exhibition halls.


As a precaution, specific cleaning measures have also been implemented in particularly busy areas such as entrances, escalators and lifts, as well as door handles and handrails.

In addition to routine Medical Healthcare facilities provided for all trade fair events, Veronafiere has upgraded safety and security services inside exhibition centre areas through the presence of a team of specialist doctors and nurses, following a specific health protocol signed by the operators providing this service. Security, police, fire brigade and para-medical staff are also in service in the main exhibition centre access areas.


The situation is carefully monitored by competent departments at Veronafiere which are in constant contact with Authorities and International Institutions for the management of this emergency. In the event of further new developments, Veronafiere will inform exhibitors and visitors of any additional corrective measures that may be implemented in the event of an increase in the level of attention decided by regional and/or national health authorities.


We will keep you up-to-date with future developments through Veronafiere's Corporate Internet page. Veronafiere hereby announces that no restrictions have been issued by competent Health Authorities affecting the dates for forthcoming scheduled events. Personnel engaged in these special surveillance activities are operative in the Verona Exhibition Centre and are clearly identified by their special uniforms; Lastly, a detailed emergency plan has been defined and the area is monitored by a video surveillance system managed by Veronafiere and specific staff.





Answers to frequent questions are provided below:


  • How can I protect myself as an exhibitor or visitor?

The Ministry of Health, in agreement with the Veneto Region, recommends:

Wash your hands regularly

When you return home

Before and during food preparation

Before meals

After using the bathroom

After blowing your nose, coughing or sneezing

Before and after contact with persons who are ill

After contact with animals


Wash your hands thoroughly

Place your hands under running water

Wash your hands thoroughly from all sides

Wash them for at least 20-30 seconds

Rinse your hands under running water

Dry your hands with a clean towel


Keep your hands away from your face and avoid contact with the skin

Do not touch your mouth, eyes or nose with unwashed hands

For the time being, do not embrace and shake hands as a greeting


Cough and sneeze properly

Keep a safe distance and move away from others when you cough and sneeze

Use a tissue or place your elbow over your mouth and nose


Keep a safe distance if you are ill

Treat the disease at home

Avoid all close physical contact while you are contagious

Stay in a separate room and, if possible, use a separate bathroom

Do not share dishes or towels with others


Protect any wounds

Cover any wounds with a sticking plaster or bandage


  • How can I recognise the symptoms of this disease?

Veronafiere recommends taking special precautions if you have spent time in an at-risk region in the past two weeks or have had contact with a person affected by 2019-nCoV.

Take additional care if symptoms appear such as: high temperature and respiratory tract problems. In this case it is advisable to contact your doctor.

We also recommend that you give advance notice of your visit to your doctor's surgery/hospital and mention that you have been in an affected region or in contact with a sick person and that you have similar symptoms (e.g. high temperature).


  • What can I do if I find myself close to someone who is ill or in poor health?

Veronafiere recommends calling the Ministry of Health's emergency toll-free number 1500 to notify anyone suffering from acute respiratory difficulties, providing the operator with useful information if possible. For example, by mentioning whether the person has spent time in an at-risk region in the past two weeks or has been in contact with a confirmed case of 2019-nCoV.

Ask the person in question to sit down and avoid direct physical contact. Try to keep at a safe distance of 1 metre. Wait for the emergency services to arrive and take in hand any additional assistance services.



Other useful information

  • Do we have to wear a mask?

It is advisable to wear an individual mask if there are obvious symptoms such as coughing and high temperature

It is also advisable if you are assisting a patient or if you are a healthcare professional

For the population at large, when no obvious symptoms are evident, using masks is not necessary




For any further requirement or information you may need, refer to Veronafiere's useful numbers below:

Useful numbers

Veronafiere Call Centre for information 045 8298561

Ministry of Health 1500

Accident & Emergency calls 118

Free-phone number for VENETO information 800 462 340

INPS Veneto - Province of Verona Office Number 045 938400

Verona Local Health Authority number 800 936666


Recommended links for further information:











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